Friday, March 21, 2014

Assertiveness

It's important to state your own opinion when a discussion is taking place, but also be really carefull when stating it. You must be assertive to avoid misuderstanding or problems.
  1. First, make eye contact with the other speaker and use a calm tone of voice; be polite (ask him how he is) and relaxed because there is no need to be nervous.
  2. Use a formal languaje and a coloquial style. This means there is a respect and close connection to the speaker resulting in a very calm and quiet situation.
  3. Never think his opinion is wrong because that may lead into problems, such as misurderstandings, aggresive and awkward situations.
  4. On the other hand, if he's wrong with a fact then you should say it and why, using as many arguments as possible. But using several arguments doesn't mean you have to speak a lot. Try to concrentrate as many as possible.
  5. Finally, say goodbye to the speaker politely and reflecting a very good mood.
Being assertive is very important because it will barely give you any kind of problems.

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